Sunday, February 14, 2010

Prom Dress shopping on the internet....

So Sweet Boutique is actually BOTH an Internet store and a physical storefront so, we get exposed to both sides of the coin from our Internet customers and our in-store customers. On occasion, we will hear our store customers say....."we saw the exact same thing on the Internet for cheaper". When it comes to formal wear, I wanted to take the time and explain a few things. When you have a storefront, you do have more overhead. First off, if you come into the store and you are working with a customer service rep who is taking time to measure you or your child, help you find or match up something, taking the time for you to try on several items........ there you go! Why shouldn't it be a little bit more money if you are the type of person who needs this type of service to make a decision on what to by. Time is money to and when you need to go into a store to help assist you in your buying selection, be prepared to pay a little more. Second, if you order on the Internet - you can expect your dress or item not to come freshly steamed out or prepped for you. If and when you take your dress and get it professionally steamed out, this service could cost you anywhere between $25- $75. When you purchase your dress in the store or special order it, when you pick up your dress it will have already been steamed out for you. Third, you can expect to pay a little something for shipping your item to you, this cost can be built into the price of the hang tag you see in the store verses the Ala cart version on the Internet. In other words, you do not know the exact price until you check out and then don't forget to expect to pay money to have your dress prepped for you. So, sometimes buying on the Internet is NOT always the best deal so, make sure you give us and other retailers the benefit of the doubt if our in store pricing is a little bit more.